Frequently Asked Questions

We offer many options when securing ground transportation with us. You can book via the web or by telephone, 24 hours a day, 7 days a week.

All of our vehicles are Non-Smoking.

All security deposit are NOT refundable. VA Executive Sedan requires 24 hours advance notice for all cancellations. Any Reservations cancelled between 12-24 hours are subject to 50% charge. Any reservation cancelled less then 12 hours before scheduled service, will be charged in full.

We offer very competitive rates. Please visit our website to obtain your rate.

You may request your receipt to be sent to you by email or fax. You may also obtain receipts online instantly, by logging into Your Account . Begin a new account by Creating Your Own Profile .

Your driver will meet you at the baggage claim area.

We track all commercial as well as private flights. We also monitor the trains.

Yes, in order to book trips for multiple profiles, you will need to fill out a Multiple Profile Access Form.

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