Frequently Asked Questions
We offer many options when securing ground transportation with us. You can book via the web or by telephone, 24 hours a day, 7 days a week.
All of our vehicles are Non-Smoking.
All security deposits are NOT refundable. VA Executive Sedan requires 12 hours advance notice for cancellations for sedans and SUVs, 24 hours for stretch limousines and sprinters, and 48 hours for all buses. Any reservations cancelled during the specified time will be charged in full.
We offer very competitive rates. Please visit our reservation page to obtain your rate.
You may request your receipt to be sent to you by email or fax. You may also obtain receipts online instantly, by logging into Your Account . Begin a new account by Creating Your Own Profile .
Your driver will meet you at the baggage claim area.
We track all commercial as well as private flights. We also monitor the trains.
Yes, in order to book trips for multiple profiles, you will need to fill out a Multiple Profile Access Form.
Yes, we offer transportation to other states or other cities in Virginia. Popular destinations are New York, New Jersey, Atlanta, Charlotte, Washington DC, Richmond, Elizabeth City, NC, and much more. We recommend these bookings be made in advance to ensure safety of our passengers and chauffeurs. You can give us a call to inquire about these special rates.